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MoatKey · Switching

How to switch from LastPass to a new password manager

Moving your logins takes about twenty minutes. The one risk is the export file, which holds your passwords in plain text. This guide shows the steps and when to delete that file.

Before you start

Create your MoatKey account first and set up your vault. MoatKey is out now on iPhone, iPad, Android, Chrome and Edge. The steps below use the browser extension and the Android app, which describe the importer. Keep your old manager until you've checked that everything arrived.

Step 1: set a master password you won't lose

Your master password unlocks your vault. It needs at least 12 characters and must not be easy to guess. A passphrase of 5 random words works well. MoatKey can't reset it. Your master password never leaves your device, and we can't read your vault. Save your Emergency Kit, which holds your Recovery Key, somewhere safe and offline. If you forget the master password and lose the kit, nobody can open the vault. How recovery works.

Step 2: export from your old manager

Open your old password manager (here, LastPass), find its export or backup option, usually in account or advanced settings, and choose a CSV file. It may ask you to confirm your identity. The file holds every password in plain text, so save it somewhere you control, not a synced folder, and never email it.

Step 3: import into MoatKey

Everything is read on your device. Nothing is uploaded until it's encrypted, and no AI reads it.

Browser extension: open Tools → Import and choose Use the export importer. Pick the CSV file and choose Import. The button shows how many accounts it found.

Android app: open the Castle you want to import into, then Settings → Import passwords. Choose From a file (.txt or .csv), or paste text under Paste your logins and choose Read text.

Which formats work

MoatKey recognizes a CSV export from Chrome, Edge or Bitwarden automatically. Other CSV files with a password column usually work too. LastPass is not one of the managers the importer names, so we haven't promised that it works. Check the number the Import button shows against what you expect. If it looks wrong, you can paste logins as text, using lines like "name | password | site". Authenticator keys in a Bitwarden export are imported. Google Authenticator's bulk export can't be imported.

On the Free plan you can save up to 50 items. If an import would take you past the limit, it stops before saving anything and says Not enough room on your plan. Remove some items or choose a smaller file.

Step 4: delete the export file

As soon as you've checked the import, delete the CSV. Then empty your Downloads folder and your recycle bin or trash. Don't leave it in a cloud-synced folder or open it in a spreadsheet.

Step 5: check, then retire the old one

Open a few important logins and confirm they work. Run Password health to find weak and reused passwords, and use the password generator for replacements. Once you're sure, delete your data from the old manager and close that account.

The honest limits

MoatKey has had an internal security review and no independent audit yet. Your logins are encrypted on your device before they sync, and we can't read them.

Questions

Can I import a LastPass export into MoatKey?

MoatKey names Chrome, Edge and Bitwarden exports as recognized. Other CSV files with a password column usually work, but LastPass isn't listed, so check the count the Import button shows before you rely on it.

Where is Import in the app?

In the browser extension, Tools, then Import. On Android, open a Castle, then Settings, then Import passwords.

Is the export file safe to keep?

No. It holds your passwords in plain text. Delete it as soon as you've checked the import, and empty your recycle bin or trash.

What if I forget my new master password?

We can't reset it. Use the Recovery Key from your Emergency Kit. If you lose both, nobody can open the vault, including us.

Will my authenticator codes come across?

Authenticator keys in a Bitwarden export are imported. Otherwise add each account with its own setup key. Google Authenticator's bulk export can't be imported.

Get MoatKey

MoatKey is out now on iPhone, iPad, Android, Chrome and Edge. Your account works on all of them.

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Honest status: MoatKey has had an internal security review and no independent audit yet. If you forget your master password and lose your Emergency Kit, we can't get your data back. See the Security page.

Related

Help pages for the details: